Try quitting all other apps, then quit and relaunch the Game Capture software to see if it can access hardware encoding. An example of this would be when another app is using hardware encoding already, like when QuickTime or Final Cut is exporting a movie or recording the screen. However, there could be cases where the hardware encoder is not available. We recommend a 4th generation i5 or i7 processor, or newer. ![]() ![]() The newer the processor generation, the better it will be at hardware encoding. All Macs having a i5 or i7 processor are capable of hardware encoding.
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